State Information Technology Agency (SITA) – South Africa

The State Information Technology Agency SOC Ltd (SITA) is a public entity responsible for the provision of IT services to South African Government.

The Government of South Africa, repesented by the Minister of Communications and Digital Technologies, is the sole shareholder and owner of the State Information Technology Agency (SITA).

SITA’s role is to consolidate and coordinate the State’s information technology resources to achieve cost savings through scale, increase delivery capabilities and enhance interoperability.

SITA currently offers end-to-end solutions across a complete spectrum of IT services to multiple national, provincial and local government departments.

SITA was established in 1999 to consolidate and coordinate the State’s information technology resources in order to achieve cost savings through scale, increase delivery capabilities and enhance interoperability.

The State Information Technology Agency is committed to leveraging Information Technology (IT) as a strategic resource for government, managing the IT procurement and delivery process to ensure that the South African government gets value for money, increased productivity; qualitative solutions, services and products; and uses best practice IT approaches in its modernisation and the delivery of services to all citizens.

In short, SITA is the IT business for the largest employer and consumer of IT products and services in South Africa – the Government.

Furthermore, the Act separates SITA’s services into mandatory services (i.e. SITA must provide), and non-mandatory services (i.e. SITA may provide).

SITA remains committed in all its engagements to adhere to the Government’s “IT House of Values”, aiming to achieve reduced costs, increased productivity and increased service to our citizens.

Mandate

As per SITA Act (Act 88 of 1998 as amended by Act 38 of 2002), the State Information Technology Agency is mandated to improve service delivery to the public through the provision of information technology, information systems and related services in a maintained information system security environment to the departments and public bodies; and to promote the efficiency of departments and public bodies through the use of information technology.

Vision

The vision of the State Information Technology Agency is to be the leading information and communications technology (ICT) agency in public service delivery.

Mission

The mission of the State Information Technology Agency is to render an efficient and value-added ICT service to the public sector in a secure, cost-effective and integrated manner, contributing to service delivery and citizen convenience.

Values

The value of the State Information Technology Agency are:

  • Customer-Centricity – Exceed customer expectations by providing the best appropriate services and solutions.
  • Innovation – Pursue innovation by demonstrating thought leadership and proactive behaviour on the use of ICT to enhance public service delivery.
  • Integrity – Conduct our business with integrity at all times to inculcate a culture of honesty, respect and accountability among all our employees.
  • Agility – Be adaptive and responsive in an evolving environment in order to maintain relevance and competitive advantage.
  • Collaboration – Cooperate and support each other in pursuit of our shared goals to achieve synergies and greater productivity.
  • Empathy – Understand and support each other in our different perspectives.

Overseeing Department/Entity

Office Bearers/Management

Chairperson

  • Ms Sedzani Mudau

Board Members

  • Mr Willie Mathebula (Representative: National Treasury)
  • Mr Omega Shelembe (Representative: Department of Communications and Digital Technologies)
  • Mr Willie Vukela (Representative: Department of Public Service and Administration)
  • Adv Johannes Collen Weapond (Information Regulator)

Director

  • Mr Gopal Reddy (Acting)

Chief Financial Officer

  • Mr Molatlhegi Kgauwe

Senior Management

  • Ms Samkelisiwe Dube (Executive: Human Capital Management)
  • Mr Musa Khumalo (Acting Executive: IT Infrastructure Services)
  • Mr Xola Lingani (Executive: Internal Audit)
  • Ms Malebo Mokwatlo (Acting Executive: Service Management)
  • Mr Tshegofatso Mthombeni (Acting Executive: SCM)
  • Mr Sidima Ntsangani (Executive: Applications Development and Maintenance)
  • Mr Ntutule Tshenye (Executive: National and Regional Consulting Services)

Communications Officers

  • Ms Anthea Summers (Head: Corporate Communication)
  • Mr Tlali Tlali (SITA Spokesperson and Head of Department: Corporate Affairs)

Contact Details

The contact details of the State Information Technology Agency (SITA) are listed in the table below.

Physical Address:459 Tsitsa Street, Erasmuskloof, Pretoria, 0048
Postal Address:P.O. Box 26100, Monument Park, 0105
Telephone:012 482 3000 / 0800 748 222
Fax:012 367 5151
Email:contact.centre@sita.co.za
Website:www.sita.co.za