The National Consumer Commission (NCC) is an entity of the Department of Trade, Industry and Competition (the dtic) under the National Government of South Africa.
The mission of the National Consumer Commission (NCC) is to promote compliance with the Consumer Protection Act through advocacy and enforcement, in order to ensure fair business practice and uphold the social and economic welfare of consumers.
The NCC is charged with the responsibility of enforcing and carrying out the functions assigned to it in terms of the Consumer Protection Act.
The Act seeks to promote a fair, accessible and sustainable marketplace for consumer products and services and, for that purpose, to establish national norms and standards relating to consumer protection throughout South Africa.
It further seeks to: provide for improved standards of consumer information; prohibit certain unfair marketing and business practices; promote responsible consumer behaviour; and promote a consistent legislative and enforcement framework relating to consumer transactions and agreements.
Overseeing Department/Entity
Office Bearers/Management
Commissioner
- Mr Hardin Ratshisusu (Acting)
Deputy Commissioner
- Ms Thezi Mabuza
Chief Financial Officer
- Mr Lefu Nhlapo (Acting)
Senior Management
- Ms Poppy Kweyama (Head: Education and Advocacy)
- Mr Jabulani Mbeje (Head: Enforcement and Legal Services)
- Ms Prudence Moilwa (Head: Complaints and Investigations)
- Mr Joseph Selolo (Company Secretary)
Communications Officers
- Ms Phetho Ntaba (Spokesperson and Media Liaison Manager)
- Dr Tom Tshitangano (Chief Information Officer)
Contact Details
The contact details of the National Consumer Commission (NCC) are listed in the table below.
| Physical Address: | Building C, South African Bureau of Standards Campus, 1 Dr Lategan Road, Groenkloof, Pretoria |
| Postal Address: | P.O. Box 36628, Menlo Park, 0102 |
| Telephone: | 012 428 7000 / 012 428 7726 |
| Email: | enquiries@thencc.org.za |
| Website: | thencc.org.za |
