The Centre for Public Service Innovation (CPSI) is an entity of the Department of Public Service and Administration under the National Government of South Africa.
The Centre for Public Service Innovation is mandated to develop innovative, sustainable and responsive models for improved service delivery.
The work of the Centre for Public Service Innovation is guided by an understanding of innovation in a public sector context as ‘the creation and implementation of new and service delivery solutions (systems, processes, methods, models, products and services) resulting in significant improvements in outcomes, efficiency, effectiveness and quality’.
The Centre for Public Service Innovation facilitates unearthing, development and implementation of innovative ideas within and throughout the public service. It achieves this by facilitating pilot projects aimed at demonstrating the value of innovative solutions, and through activities that create an enabling environment within the public sector to support and sustain innovation.
The CPSI’s cross-sector reach makes it a resource for the whole of government, thus bridging institutional boundaries.
Through active research and knowledge sharing platforms and products, the Centre for Public Service Innovation identifies and shares lessons and information on innovation trends nationally, across Africa and internationally.
The Centre for Public Service Innovation partners with a range of individuals and institutions in government, business and the community in exciting and mutually beneficial ways. This partnership model allows us to leverage financial and/or intellectual capital in support of government priorities.
Overseeing Department/Entity
Office Bearers/Management
Chief Executive Officer
- Ms Lydia Sebokedi (Acting Executive Director)
Chief Financial Officer
- Ms Annette Snyman (CFO and Head: Corporate Resource Management)
Senior Management
- Mr Lindani Mthethwa (Head: Institutional Support and Replication)
- Mr Pierre Schoonraad (Head: Research and Development)
Communications Officers
- Ms Mmabatho Mashaba (Manager: Communications and Marketing)
Contact Details
The contact details of the Centre for Public Service Innovation (CPSI) are listed in the table below.
| Physical Address: | Batho Pele House, 546 Edmond Street, Arcardia, Pretoria |
| Postal Address: | Postnet Suite 410, Private Bag X15, Menlopark, 0102 |
| Telephone: | 012 683 2800 |
| Email: | info@cpsi.co.za |
| Website: | www.cpsi.co.za |
